🛒 E-Commerce & Retail compliance · Free audit · Generate full stack

Compliance for E-Commerce & Online Retail

Every online store fires 30+ ad pixels, takes card payments, ships across state lines, and serves any country with a web browser. ComplianceIQ generates the privacy, PCI, ADA, and consumer-law docs that DTC brands, marketplaces, and Shopify+ stores actually need.

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The E-Commerce & Retail compliance stack

3 frameworks typically in scope. Click any to run the free framework-specific audit.

CCPA / CPRA + 19 state privacy laws
Any US shopper triggers state privacy law — every one is CCPA-derivative
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GDPR + UK GDPR
Any EU/UK shopper or marketing target — no presence required
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PCI DSS v4.0.1
Mandatory for card payments — even Shopify-hosted carts have residual scope
Free audit →

The 4-document E-Commerce & Retail bundle

Generate any or all in PDF + DOCX. Maps to CCPA, GDPR, PCI.

1
Privacy Policy (CCPA + 19 state laws + GDPR)
CCPA / GDPR
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2
Terms of Service + returns/refunds/shipping
Consumer protection
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3
PCI DSS scope + Information Security Policy
PCI DSS v4.0.1
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4
Breach Notification Procedure (50-state + GDPR)
State breach laws
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Who buys this

  • E-commerce Manager
  • Head of Operations
  • DTC Founder
  • General Counsel

When teams reach for ComplianceIQ

  • ADA accessibility lawsuit (record 4,605 web-ADA suits filed in 2023)
  • CCPA violation notice from California AG (Sephora, Tilting Point, DoorDash all hit)
  • Shopify Plus or BigCommerce enterprise contract needs DPA + privacy review
  • Klaviyo / Meta Pixel disclosure dispute
  • EU sales > €0 — VAT + GDPR + EU Omnibus directive in play

Real e-commerce & retail enforcement actions

$1.2M
Sephora (CA AG, 2022)
Failed to honor GPC + Do-Not-Sell signal
$375K
DoorDash (CA AG, 2024)
Sharing PI without opt-out
4,605
Web ADA lawsuits (2023)
Filed in US federal + state court — average settlement $25-75K
€746M
Amazon (Lux. CNPD, 2021)
GDPR Art. 6 — largest e-commerce GDPR fine

Why e-commerce & retail compliance projects fail

'Do Not Sell or Share My Personal Information' link missing
CCPA §1798.135(a)(1) requires a clear, conspicuous link in your footer if you fire any cross-context behavioral advertising tag (Meta Pixel, Google Ads, TikTok Pixel). 'We don't sell PI' while running these = false statement.
Ignoring Global Privacy Control (GPC)
California requires you honor browser GPC signals as a valid opt-out. Sephora's $1.2M settlement was specifically for ignoring GPC. Most Shopify stores don't have a GPC handler installed.
ADA accessibility = #1 lawsuit driver in e-commerce
Plaintiff firms scan thousands of DTC sites for missing alt-text, low contrast, keyboard-only navigation failures. A WCAG 2.1 AA-conformant policy + actual technical conformance dramatically reduces exposure.
EU Omnibus Directive (effective 2022) — most US stores still non-compliant
Requires authentic-review disclosure, drip-pricing ban, dark-pattern restrictions, dual price display for discounts. Penalties up to 4% of EU turnover.

E-Commerce & Retail compliance FAQ

I use Shopify — am I covered?
No — Shopify provides hosting + payment processing infrastructure. YOU are responsible for the Privacy Policy, ToS, CCPA opt-out implementation, ADA conformance, GDPR cookie consent, breach notification, and PCI SAQ A submission. Shopify provides templates but they're generic, often outdated.
Do I need cookie consent banners in the US?
Yes if you do business in California (GPC + CCPA opt-out) or have any EU/UK visitors (GDPR opt-in). Practical answer: every e-commerce site needs a cookie banner with US opt-out + EU opt-in modes.
What's the cheapest viable e-comm compliance stack?
ComplianceIQ Starter ($49/mo): generated Privacy Policy + ToS + cookie policy + breach notice. Plus a CMP (Klaro/CookieYes — $0-$10/mo). Plus an ADA scanner (UserWay/AccessiBe debate, or quarterly manual audit). Total: $50-$100/mo and you're 80% of the way there.

Generate your E-Commerce & Retail compliance stack

Bundle pricing: 4 documents, mapped to 3 frameworks, PDF + DOCX, custom-tailored to your org. From $49/mo (unlimited).

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